Who we are?

WHO WE ARE?

„21 years of experience, a development department that cares about the improuvement of technology, a modern logistics center, access to professional service, technical and ongoing training. Professional support of a multi-person team of advisors makes us a leader in the installation industry”
- Piotr Pierzga, President of the Management Board of THERMOSILESIA.

THERMOSILESIA is a leading supplier of modern, efficient and energy-saving devices in the air conditioning, ventilation and heating industry.

The company is the owner of the Rotenso, air conditioner and heat pump brand, as well as the official partner and authorized distributor of LG air conditioners and heat pumps.
THERMOSILESIA has promoted Ferono fans and air curtains, Tivento copper pipes, Swedo condensate pumps, Ivensis assembly accessories and professional Cleanairix air conditioning cleaning and disinfection chemicals on the Polish market.

The solutions offered by THERMOSILESIA include a wide range of wall and commercial air conditioners and RVF air conditioning systems for all applications.
The position of a leading supplier, THERMOSILESIA achieved by providing its partners with immediate service of inquiries, large stock of goods and efficient transport allowing for the delivery of goods even within 1 business day.

ROTENSO BRAND

„The ever higher efficiency and energy efficiency of our devices is a response to the growing need to rationalize the costs of energy consumption and care for the natural environment ”- Krzysztof Burzyński, THERMOSILESIA development director.

Thanks to many years of investments in technology development, Rotenso devices are one of the most innovative and energy-saving solutions for domestic and commercial applications. They include both Split, Multi Split, RAC and CAC air conditioners, as well as extensive VRF systems.

The wide range of Rotenso Aquami heat pumps includes innovative Multi Split Aquami solutions, which are a combination of an air-to-water heat pump system and air-to-air pumps, allowing them to perform two alternating functions, i.e. effective heating or air conditioning of buildings. Modern design, high-performance inverter technology and advanced functions, used for the sake of health and comfort of use, make Rotenso devices successfully win new markets.

STAFF

„Knowledge is our competitive advantage. Regardless of the position held, we try to provide professional support to our partners at every stage”- Adam Jokel, commercial director of THERMOSILESIA.

The company’s growth is due to the investment in the competences of its employees. The sales department is available to the client 5 days a week. Team of 30 professional advisers who provide technical support to clients. THERMOSILESIA also provides its partners with expert advice from experienced technical support staff.
The RVF air conditioning systems department supports investors and the design industry in creating tailor-made, advanced air conditioning systems for large commercial buildings, such as: hotels, office buildings, public buildings, warehouses and production halls, hospitals, shopping malls and large-format stores.

CUSTOMER ZONE

„We know the price of our customers’ time, which is why we have created a system that allows you to place orders 7 days a week, 24 hours a day” - Adam Jokel dyrektor handlowy THERMOSILESIA.

The ability to place orders at any time of the day or night and real-time inventory tracking as well as an attractive loyalty program are the advantages of using the B2B THERMOSILESIA sales platform.
Thanks to the support of a dedicated sales manager, business partners of the company can count on immediate handling of inquiries, constant access to information about technological, offerand price news, as well as support in the field of marketing and promotion of the Rotenso offer.

LOGISTIC CENTER

„Over 4,000 indexes, constantly updated inventory levels, reliable transport and fast delivery are our competitive advantages ”- Łukasz Hanke, logistics manager THERMOSILESIA.

THERMOSILESIA has own logistics center with an area of 4,300 m², together with an external warehouse, the total warehouse area is 20,000 m² and as much as 29,000 pallet places, which guarantees fast and comprehensive order fulfillment. Extensive stocks allow for express dispatch of shipments / packages within 1 business day.

SHOWROOM

A spacious showroom with an area of 200 m2 with a rich exhibition of devices and accessories for air conditioning, ventilation and heat pumps. Open to both THERMOSILESIA’s business partners and their customers. Visit in the company’s headquarters, is a journey deep into the Silesian tradition and technical monuments of the region, thanks to the murals decorating the common spaces of the THERMOSILESIA office building.

TECHNICAL SUPPORT DEPARTMENT and SERVICE

„Close cooperation between the authorized service and technical support department with the development department allows in technology and system quality” - Marcin Ptak, head of the THERMOSILESIA technical support department.

The THERMOSILESIA technical support system allows for simultaneous handling of up to a dozen telephone and e-mail notifications. Customers can count on the help of professionals, starting from the preparation and implementation of the assembly, through commissioning and ongoing operation of the installation.

Rapid diagnostics and quick removal of possible failures are due to an authorized service center with constant access to thousands of parts. Ongoing technical support, Warranty, post-warranty care and quality control of deliveries, before the devices are put on sale, are the advantages of THERMOSILESIA.

TRAINING

„The analysis of customer applications allows us to adjust the subject of training courses that perfectly match the needs, and thus expand the network of authorized Rotenso installation companies” - Piotr Pogorzałek head of the THERMOSILESIA service department.

The company shares its experience and expertise as part of regular technical training courses for representatives of the installation industry in the field of assembly basics, commissioning, diagnostics and servicing of RAC / CAC air conditioning systems, Rotenso Aquami heat pumps, as well as for the design industry in the design of RVF air conditioning systems.